managed services Ballarat

When given the challenge of creating a network from scratch, in a very limited timeframe, SMS Integration answered the challenge. We also tasked them with delivering state of the art collaboration spaces and video conferencing solutions that were both flexible and easy to use. These solutions were so successful in their implementation that they are now regarded as critical business infrastructure and used extensively. The support we have received form SMS has been prompt, insightful and friendly, interacting well with both technical and non-technical staff. Having an expert on call has not only solved many problems, but prevented real damage through their proactive cybersecurity approach.

We first approached SMS Integration to assist with our transition to a cloud-based platform. Rob helped develop a new electronic file storage system for our office, briefed our team on the changes and made the whole process seamless. I barely got involved at all. Since then, SMS Integration have gone above and beyond to assist our firm in implementing new accounting software systems, sourcing quotes for hardware needs, and keeping us up to date with ever-changing ATO access protocols. I know that whenever I have any problem IT-related, Rob and his team are only a phone call or email away..

Thanks Rob and staff for your prompt attention to our recent computer issue, expertly attended to as usual. Your service has been exceptional over the last four or five years that you have been looking after us, dealing with all our issues expertly and in a very timely fashion to keep us up to date and virus free. Well done.

Robbie and his team at SMS Integration have been looking after my business since they began back in 2017. During that time, Robbie has transformed the way I do business. Moving me entirely to the cloud and decoupling me from the shackles of aging server infrastructure. I have gained great efficiencies through their streamlined approach to process automation and my social media and marketing content is always fantastic thanks to their design team.

Rob keeps all my IT in top shape. As a busy electrician, IT was a massive headache for me Since moving to SMS Integration, my Office 365, Cloud accounting software and computers are all performing at their full potential. Rob’s service desk team regularly back me up when I’m onsite deploying network-based security & CCTV systems. I also purchase all my wireless & network equipment from SMS Integration as it always arrives preconfigured and ready to deploy into the clients’ site, making me look like a Rockstar with my customers every time. Its always great to know i can call on their expertise at any time to get me through a complex install.

Very happy with Rob and SMS Integration's service. We needed a PC for our fitness studio - Rob sourced, setup and installed the PC and associated software and accounts in a very short time frame. Will definitely be using Rob's services in the future. Highly recommended.